Please read and fully understand these Terms & Conditions before using the 918app platform. By registering or using our services, you agree to be bound by all terms stated herein.
The 918app platform is open only to individuals aged 18 and above who use the platform personally and responsibly.
All financial transactions are subject to clearly defined deposit and withdrawal policies. Withdrawals are processed in accordance with established identity verification procedures.
All bonuses and promotions are subject to varying wagering requirements. Please read the terms of each promotion carefully before accepting it.
Each member is responsible for keeping their login credentials confidential. 918app shall not be held liable for any unauthorized access resulting from a member's negligence.
Members' personal data is protected in accordance with the 918app Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).
918app is committed to responsible gaming. Members may set deposit limits, loss limits, and cooling-off periods through their account settings.
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and 918app ("We", "Platform"). By accessing, registering, or using any part of the 918app platform — whether via website or mobile app — you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.
If you disagree with any part of these Terms and Conditions, please discontinue use of the 918app platform immediately. Continued use of the platform following any amendments to the Terms and Conditions will be deemed as your acceptance of those changes.
The 918app platform is strictly limited to individuals aged 18 and above. By registering, you confirm that you are at least 18 years of age as of the date of registration. 918app reserves the right to request proof of age at any time, and any account found to belong to a user under 18 will be terminated immediately without a refund.
Each individual is permitted to hold only one (1) active account on 918app. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and freezing of account balances.
During registration, you are required to provide accurate, complete, and up-to-date information. The details you must supply include:
918app reserves the right to request identity verification (KYC) at any time. Failure to provide the required documents within the stipulated period may result in your account being suspended until the KYC process is completed.
You are solely responsible for the security of your username and password. Do not share your login credentials with anyone, including family members. 918app will not be held liable for any losses arising from unauthorized access resulting from your own negligence.
918app offers two-factor authentication (2FA) for enhanced account security. We strongly recommend all members enable this feature through their account settings to protect their accounts from unauthorized access.
You are responsible for all activity occurring in your account, including all bets and transactions. If you suspect your account has been accessed without authorization, please contact the 918app support team immediately via live chat.
Accounts showing no login or wagering activity for 12 consecutive months may be classified as inactive. A monthly administration fee may be applied to inactive accounts after written notice has been sent to the member.
918app accepts deposits via a wide range of Malaysian local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed securely using 256-bit SSL encryption technology.
Minimum and maximum deposit limits vary by payment method. Current limits are displayed in your account's deposit section. 918app reserves the right to adjust deposit limits at any time with reasonable notice to members.
Withdrawal requests will be processed according to the following procedure:
If your account holds an active bonus balance, the associated wagering requirements must be fully met before a withdrawal can be made. Maximum withdrawal limits on winnings derived from certain bonuses may apply and will be stated in the relevant promotion terms.
All bonuses and promotions offered by 918app are subject to their own specific terms and conditions. These include, but are not limited to, wagering requirements, bonus validity periods, eligible games, and maximum withdrawal limits on bonus winnings.
Each promotion is intended for single-account use only. Members who attempt to claim the same bonus through multiple accounts, fake referrals, or other fraudulent methods will have all bonuses forfeited and the associated accounts closed.
918app reserves the right to:
Active 918app members are eligible to join our loyalty program, which provides ongoing rewards based on wagering activity. Accumulated reward points can be redeemed for game credits or other benefits in accordance with the program's stipulated terms.
All games on the 918app platform use a certified Random Number Generator (RNG) independently verified by accredited third-party testing bodies. This ensures every round, hand, or turn is completely random and fair for all players.
All game results are final and cannot be disputed unless there is clear evidence of a system technical failure. In confirmed cases of technical failure, 918app reserves the right to void the affected game round and refund the original wager to the member.
918app is not liable for any wins or losses resulting from technical failures such as internet disruptions on the member's end, device failures, or power outages. In such situations, the results recorded in the 918app server system are final.
The following activities are strictly prohibited on the 918app platform and may result in immediate account closure, fund freezing, and legal action where applicable:
You may close your 918app account at any time by contacting our support team via live chat. Before closure, ensure all active bonus wagering requirements have been met and no transactions are pending. Any valid remaining balance will be returned to your registered bank account within 3 to 5 business days.
918app reserves the right to close or suspend any member account without prior notice in the event that:
As part of our commitment to responsible gaming, members may request self-exclusion at any time. The request will be processed within 24 hours and the account will be restricted for the period chosen by the member.
918app collects and processes members' personal data in accordance with Privacy Policy us separately, as well as Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected is used for the following purposes:
Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent. Please refer to Privacy Policy us for full details on how we manage your data.
To the extent permitted by applicable Malaysian law, 918app shall not be liable for:
In cases where 918app's liability cannot be fully excluded by law, our maximum liability is limited to the total amount deposited by you in the 30 days preceding the claim.
918app believes gaming should remain an enjoyable and controlled source of entertainment. We are committed to helping our members maintain control over their gaming habits. The following tools are available to all members through their account settings:
If you or someone you know is experiencing gambling-related issues, please contact our support team or visit the Responsible Gaming us for further information and support resources.
918app reserves the right to modify, amend, or update these Terms and Conditions at any time. Any amendments take effect immediately upon publication on our platform. We will notify members of material changes via an in-platform notice or registered email at least 7 days before the amendments take effect.
Continued use of the 918app platform after any amendments are published will be deemed as your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw all funds before the amendments take effect.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from the use of the 918app platform shall first be resolved through good-faith negotiation before any legal action is pursued.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from the agreement and shall not affect the validity of the remaining provisions, which shall continue in full force and effect.